Mohammed Sayed

Sales & Business Development Manager

I turn conversations into revenue.

Nearly a decade across B2B sales, account management and customer leadership, with clients across North America, Europe, MENA and Australia.

Open to full-time roles in Europe and North America, remote or relocation.

Mohammed Sayed in a light grey blazer, smiling
  • Casa Virtuoso
  • Farfetch
  • Concentrix
  • Izam (Enerpize)
  • Teleperformance
  • Orange Egypt
  • IEEE

Where I’ve worked: telecom and outsourcing floors, a global luxury marketplace, a cloud ERP company, and now a Lisbon studio.

The numbers behind the work.

9+ years
in sales, business development and customer leadership, starting in inside sales in 2017.
17 people
led at Farfetch, a team of Customer Excellence specialists serving a luxury clientele.
70%+
of at-risk accounts retained at Concentrix, with churn down 15%.
23%
better First Contact Resolution at Farfetch, through weekly audits and coaching.
20%
higher team productivity at Concentrix, with response times down 15%.
5 regions
of clients: USA and Canada, Europe, MENA, the GCC and Australia.

What I bring to a sales team.

Full-cycle B2B sales, from first outreach to signed proposal.

  • Business development and lead generation
  • B2B outbound prospecting
  • GCC market development
  • Proposals, quotes and deal closing
  • Sales scripts and outreach sequences
  • Pipeline management and forecasting

Teams of up to 17 that beat their targets: 90%+ engagement, 25% faster new-hire ramp-up.

  • Sales coaching and team leadership
  • Training program design
  • Performance metrics and data analytics
  • CSAT and escalation management
  • Cross-functional collaboration
  • Labor law compliance (Egypt)

I started on the customer side, so I know what keeps clients. Churn down 15% where I owned retention.

  • Account management and client retention
  • High-net-worth client engagement
  • Retention strategy
  • Product demos and onboarding
  • Upsell and cross-sell
  • CRM: Salesforce, Zendesk

Full-cycle B2B sales, from first outreach to signed proposal.

From the front line to the deal table.

I started by answering customers. Every role since has moved me closer to the deal, and each one taught me something I still use when I sell.

  1. 2017–2019

    Where I learned to sell.

    Inside Sales Representative, Al Marwa for Trading

  2. 2019–2021

    Where I learned what customers really need.

    Customer Service, Orange Egypt and Teleperformance

  3. 2021–2022

    Where I learned to win customers back.

    Retention Agent, Concentrix

    Retained 70%+ of at-risk accounts and cut churn by 15%.

  4. 2022–2025

    Where I learned to lead.

    Sales & Customer Service Team Manager, Concentrix

    Teams of 12–15 that beat their revenue targets.

  5. 2025–2026

    Where I mastered luxury-level service.

    Customer Care Manager, Farfetch

    A team of 17, serving high-net-worth clients.

  6. 2026

    Back to B2B sales.

    Account Manager, Izam (Enerpize)

    Top-performing SDR with a portfolio of SME accounts.

  7. 2026–now

    Building a market from zero.

    Sales & Business Development Manager, Casa Virtuoso

Now: opening the GCC market for a Lisbon studio.

Casa Virtuoso is a real estate storytelling studio in Lisbon. It makes 3D architectural visualization, 360º virtual tours, branding, websites and marketing for property developers.

Since September 2026 I’ve owned its sales, end to end, and I’m taking it into the UAE, Saudi Arabia and the wider Gulf. There was no sales engine when I arrived. Here is the one I built.

Lead stage: Find

Segmented lead lists of GCC property developers, built from the ground up.

Outreach stage: Reach

Multi-step sequences across LinkedIn, cold email and direct outreach, with scripts for each buyer role.

Discovery stage: Listen

Discovery with developers' marketing, sales and design decision-makers in the UAE and Saudi Arabia.

Proposal stage: Propose

Tailored proposals bundling 3D visualization, animation, websites and virtual walkthroughs.

Close stage: Close

Quoting, negotiating and closing: I own the whole cycle, end to end.

Experience, in detail.

Earlier roles

  • Customer Service Representative, Teleperformance2020–2021
  • Customer Service Representative, Orange Egypt2019–2020
  • Inside Sales Representative, Al Marwa for Trading2017–2019
  • Logistics Specialist, IEEE2019–2022
  • Public Relations Specialist, BIO CODE Society2020–2022

Clients across five regions.

Cross-cultural communication isn’t a skill on my CV; it’s how I’ve worked every day.

GCC

The market I'm opening now: property developers in the UAE and Saudi Arabia.

Based in Giza, Egypt

Working with teams across time zones.

In my mentor’s words.

“[He] is dedicated to achieve highest results. he is eager to learn, humble and reliable.”

Ahmed AbdewahabCX Operations & Transformation LeaderAhmed was Mohammed's mentor. Written on LinkedIn, February 23, 2020.

The full recommendation

Mohamed has professional attitude. he is dedicated to achieve highest results. he is eager to learn, humble and reliable. Mohamed also has a special trait to think out of the box.

I believe in his potentials. and I recommend him a strong asset in among the people you choose to recruit. Mohamed was a trainee that I had the honour to meet. For me as a trainer I couldn't do anything but to recommend him.

Read it on LinkedIn

Off the clock.

  • Football

    Team player, on and off the pitch.

  • Travelling

    Curious about new markets and new cultures.

  • Cinema

    I love a good story, which is why I tell one in every pitch.

Education

An engineer’s analytical mind, with a salesperson’s instinct.

  • Nile University

    BASc, Biomedical/Medical Engineering

    2019–2024

  • STEM High School for Boys, 6th of October

    High school diploma

    2016–2019

Let’s build your next revenue story.

Open to full-time Sales & Business Development roles in Europe and North America, remote or relocation.